In-store purchases are not refundable.
We only offer exchanges within 14 days of purchase.
You can exchange your product in any CABAIA store*.
To find the nearest one, click HERE.
We do not process returns or refunds in store, because unlike an online purchase, you have the opportunity to see, try, and test the products on site before buying.
⚠️ Important:
Please do not confuse CABAIA stores with CABAIA resellers.
Our resellers have their own sales and return policies. For any return or exchange related to a purchase made through a reseller, we invite you to contact them directly.
*Exchanges are only possible within the country of purchase (France = return in France, Belgium = return in Belgium, etc.).