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CABAIA
Catégories EU - EN
Catégories EU - EN
Warranty & Repair
Spare parts
Repairs: do we have affiliated repair partners?
What happens to our defective products?
Our Lifetime Guarantee
The journey of our returned products
How do I proceed with a warranty request?
See all 7 articles
Sustainable Commitments & Data Protection
Our responsibility journey
Our ethical & eco-friendly certifications
Newsletter unsubscribe options
Send us postcards!
Is my data safe?
Your GDPR rights
See all 8 articles
Question about products
Water-repellent or waterproof: understanding the difference
Bag & Suitcase dimensions
Bags & Suitcases Sizes
Why you may see some items temporarily unavailable?
Why aren't our products manufactured in the EU?
Bag care & Cleaning tips
See all 9 articles
Problem upon receipt, Returns & Exchanges
Exchanges for online purchases
I received the wrong item
Missing items in my order
Refund Policy and Processing Times
Returns & Refunds for Online purchases
In-Store Returns and Exchanges
See all 8 articles
Purchase, Customer Account & Payment Options
Accepted payment methods
Where to buy CABAIA products
Do you offer promo codes?
How can I generate my invoice?
How do I contact Customer Service?
How to create my customer account?
See all 8 articles
Delivery & Order tracking
Shipping costs and delivery times
Cancel or modify my order
Shipping & Order Tracking
My order shows as delivered, but it didn’t arrive
What happens if you’re not home for the delivery?
Delivery to a locker or pickup point: how does it work?
See all 9 articles
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